Legal & Privacy

Privacy Policy

Last updated: December 9, 2024

This privacy policy discloses the privacy practices for “MiFiber.net”. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +1-208-437-4544 or via email at support@mifiber.net.

Terms of Use

Last updated: December 16, 2024

OVERVIEW

This website is operated by Concept Communications LLC dba MiFiber (“MiFiber”). Throughout the site, the terms “we”, “us” and “our” refer to MiFiber. MiFiber offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS

AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE

SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND

ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK

AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES

AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES;

LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.  You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MiFiber, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless MiFiber and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – REFUND POLICY

Return & Refund Policy

Thanks for shopping with MiFiber. If you are cancelling your service within the contract timeframe, you may be charged an Early Termination Fee.

If you are cancelling service on a month-to-month basis, we will refund the pro-rated portion of the month. This may be subject to a processing fee.

If you have any questions, contact us @ 208-437-4544 or support@mifiber.net.

SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Washington, United States. 

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@mifiber.net.

Contract

Last updated: December 16, 2024

MiFiber Residential Subscriber Agreement

The terms of this Residential Subscriber Agreement (the “Agreement”) is made and entered into by and between Concept Communications LLC dba MiFiber (hereinafter referred to as “Company”)and the individual identified in a signed order for services (“Customer”). This Agreement sets forth the terms and conditions that govern the purchase, provision and use of the Services defined in Section 1 below as provided by Company in consideration of the mutual promises and conditions hereinafter described, Customer and Company agree as follows:  

  1. Service. This Agreement sets forth the terms and conditions that govern the purchase, provision, and use of internet access services (“Internet”), Voice over IP (“Voice”), multimedia video services transported through internet access services (“IPTV”), and leased equipment (“Equipment”), collectively referred to as the “Service(s).” Customer’s activation, use, continuing to use, or payment for the Services constitutes an acceptance of these terms and agreement to use the Services only for authorized and lawful purposes in compliance with this Agreement and the Acceptable Use Policy (AUP). 
  2. Use of Services. The Services are intended for residential use only. Customer is prohibited from reselling the Services to any third party. Customer is liable for all authorized and unauthorized use of the Services at the Service Location.some text
    1. Use of Internet Services. Company will provide Customer the connectivity and equipment necessary to access the internet and no other ancillary security service. Customer understands that it is responsible for procuring its own anti-virus and firewall services. Customer is solely responsible for the security of the Equipment and any other equipment it chooses to use in connection with the Services. Customer’s posting, storage, transmission, or dissemination of any sensitive or confidential information using the Internet Service is done at its sole risk. 
    2. Use of Voice Services. some text
      1. Customer understands and acknowledges that Voice services, including the ability to make calls using 911/E911 are not available if there is a problem with the network facilities including congestion or network outage, if there is an electrical power outage or interruption to the Service Location and the Equipment does not have a functioning battery backup, or if the Equipment encounters technical errors. 
      2. Customer agrees to provide the correct Service Location address to ensure 911/E911 calls are properly directed to emergency services. Customer’s relocation of Voice services to a different addressor or another location within the Service Location may cause 911/E911 calls to be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice services (including 911/E911) may not function properly.
      3. Configurations other than those of the Equipment currently offered by Company are not recommended and Customer acknowledges the use of such configurations are done at its sole risk. 
      4. In the event Customer’s Order, or this Agreement is terminated or suspended, Customer will no longer have access to Voice, including 911/E911.
      5. CUSTOMER ACKNOWLEDGES AND ACCEPTS ANY LIMITATIONS OF 911/E911. CUSTOMER AGREES TO CONVEY THESE LIMITATIONS TO ALL PERSONS WHO MAY PLACE CALLS OVER THE SERVICES.
  3. Orders. Customer must submit requests for Service (“Order”) in the form designated by Company. The rates detailed in an Order do not include any taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Upon receipt and acceptance of a fully executed Order, Company will contact Customer to schedule all necessary installation or pre-installation appointments, collect additional installation site information, and provide an estimated installation date. 
  4. Leased Equipment. Company will provide the routers and/or modems necessary to provide the Services at the site determined in the Order (“Service Location”). Such Equipment shall remain the property of Company regardless of where installed within a Service Location and shall not be considered a fixture or an addition to the land or the Service Location. Company grants Customer a fully revocable, non-exclusive, limited license to use the equipment in exchange for compliance with the terms of this Agreement and the payment of a monthly lease amount, the fee for which is provided in each Order. some text
    1. Customer shall not move, rearrange, attempt to repair, or otherwise tamper with any Equipment for any purpose other than that authorized by this Agreement, an Order, or under direction of a Company employee. 
    2. Company shall maintain Equipment in good operating condition during the term of the Order; provided however that such maintenance shall be at Company’s expense only to the extent that it is related to and/or resulting from the ordinary and proper use of the Equipment. 
    3. Customer is responsible for damage to, or loss of, Equipment caused by its acts or omissions, noncompliance with this Section 4, allowing others to claim a title of lien or encumbrance that impairs Company’s title, or by fire, theft, or other casualty at the Customer’s Service Location.
  5. Maintenance. Company may perform maintenance upon any part of its systems, facilities, network or equipment at any time. Such maintenance will not normally result in Service interruption. In the event such maintenance event is deemed necessary due to a force majeure event, Company will notify Customer of Service Interruption and estimated repair time if practicable. 
  6. Access. Customer will ensure that a person over the age of 18 is present during any repair or installation activity on the Customer’s property, such dates and times as are mutually agreed and scheduled by Customer and Company. Customer understands that if no person over the age of 18 is present, Company will reschedule the visit and additional charges may apply. 
  7. Term. This contract is valid and enforceable starting on the service connection start date through the first year anniversary thereof (the “Initial Term”). Unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or any subsequent renewal term, this Agreement shall automatically renew on a month-to-month basis until terminated by either party.
  8. Billing, Rates, and Payment Terms.some text
    1. Commencement of Billing. Unless otherwise set forth in an Order, Company will deliver an electronic notice to Customer when Service is installed (“Connection Notice”), at which time billing will commence. If Customer notifies Company within 3 days after delivery of the Connection Notice that Service is not functioning properly, Company will correct any deficiencies and, provided that such deficiencies were attributed to Company, upon Customer’s request Company will credit Customer’s account in the amount of 1/30th of the applicable monthly recurring charge for each day the Service did not function properly. If Company cannot complete installation due to Customer delay or inaction, Company may begin charging Customer for the Service, and Customer will pay such charges. 
    2. Rates and Charges. Customer is responsible for any charges associated with the Service and Order, including without limitation: Equipment lease charges, monthly Service charges, charges related to installation, maintenance, delivery, technician visits, changes to an Order affecting amounts due, taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Taxes, tax-related charges, fees, surcharges, or other amounts assessed by Company may change at any time during the Order term. Company may adjust the monthly rates of an Order at any time following the initial term upon 25 days prior written notice. 
    3. Payment. Charges are billed monthly in advance and due no later than 30 days following the date of the invoice. Installation or other non-refundable or one-time charges shall be included as part of the first invoice, unless otherwise determined by Company as detailed in an Order. Company may charge an additional administrative fee for delivery of paper invoices. some text
      1. Company may, in its sole discretion, suspend or terminate an Order at any time following the last day a payment is due. 
      2. Payments made after 30 days will accrue interest at a rate of 1.5% per month, or the highest rate allowed by applicable law in the state in which Service is provided. 
      3. In the event Customer wishes to bring a good faith dispute in relation to amounts invoiced, Customer must remit all undisputed amounts and provide a written explanation detailing the dispute within 30 days of the invoice date. The Parties will cooperate in good faith to resolve any such dispute within 30 days of the due date of the disputed invoice. Disputed amounts determined to be properly invoiced by Company may be subject to the late fees under Section 4(c)(ii) above. 
  9. Termination. some text
    1. Customer Termination for Cause. Customer may terminate this Agreement for cause in the event a Company has breached any material provision of this Agreement, provided that written notice of the breach has been delivered to Company and the breach has not been cured within 15 days. 
    2. Company Termination for Cause. Company may immediately terminate this Agreement for cause in the event Customer has breached any material provision of this agreement including, but not limited to: some text
      1. The failure of Customer to pay any non-disputed amounts due within 30 days of the invoice date;
      2. Customer’s breach of any provision of this Agreement or any policy, law, rule or regulation governing the Services;
      3. Customer’s provision of false information regarding its identity, creditworthiness, or its planned use of the Services; or 
      4. If Company deems it necessary to take any reasonable action, in its sole discretion, to protect its property, rights, ability to deliver services, or the delivery of services to existing and potential customers of Company. 
    3. Early Termination Charges. If Customer terminates any Order for reasons other than cause or Company terminates any Order for Cause, Customer will owe charges for early termination of services as follows: some text
      1. If a Connection Notice has been issued, Customer will pay all accrued but unpaid charges incurred through the date of such termination, plus 100% of the remaining monthly charges under the Order term, plus any installation charges. In the event Customer has signed an Order during a promotional period and installation charges were credited, such credit will be reversed and be assessed as part of the total charge to Customer’s account. 
      2. If a Connection Notice has not been issued, Customer will pay the one-time installation charge and no other amount. 
      3. Customer acknowledges and agrees that Company’s damages in the event of early termination are difficult or impossible to determine. The charges identified in this Section 5(c) are intended to establish liquidated damages in the event of termination and not a penalty. 
      4. Customer initiated terminations will occur on the 30th day following the receipt of Customer’s 30 days written notice. Customer may request a termination date later than 30 days, but not sooner. Upon termination, Customer will deliver or allow Company to recover all Equipment within 15 days. Customer’s failure to make reasonable effort to return Equipment may result in an assessment for the replacement cost of such Equipment.
  10. Representations and Warranties. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, COMPANY DOES NOT WARRANT THAT THE SERVICES PROVIDED WILL MEET CUSTOMER NEEDS, PERFORM AT A PARTICULAR RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM INTERFERENCE, DISABLING CODE OR CONDITIONS, OR THE LIKE. ADVICE OR INFORMATION GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL NOT CREATE A WARRANTY OF ANY KIND. USE OF THE SERVICES AND TECHNICAL SUPPORT IS AT CUSTOMER’S OWN RISK AND IS NOT WARRANTED EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN. COMPANY AND ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM, WITH RESPECT TO ALL SERVICES, INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT, SOFTWARE AND SUPPORT, ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR ARISING BY COURSE OF PERFORMANCE, DEALING, CUSTOM OR TRADE USAGE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. CUSTOMER AGREES THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND ON AN "AS AVAILABLE" BASIS AND THAT ALL USE, DATA AND INFORMATION TRANSFERRED IN USE OF THE SERVICES IS DONE AT CUSTOMER’S SOLE RISK.
  11. Limitation of Liability COMPANY, ITS PARTNERS, REPRESENTATIVES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (collectively “THE COMPANY”) SHALL HAVE NO LIABILITY WHATSOEVER TO CUSTOMER OR ANY THIRD-PARTY FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES (INCLUDING ANY PUNITIVE,SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INVLUDING BUT NOT LIMITED TO DAMAGES OF LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE SERVICES, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES WHATSOEVER DUE TO AN INABILITY TO DIAL 911/E911 USING THE SERVICE(S), AND/OR INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL, OR (c) ANY CLAIMS AGAINST CUSTOMER BY ANY THIRD PARTY) SUITS, OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO THIS AGREEMENT OR ANY THEORY OF LAW OR EQUITY RELATED TO COMPANY’S SALE AND DELIVERY OF SERVICES, COMPANY’S ACTIONS OR INACTIONS REGARDLESS OF NEGLIGENCE, CUSTOMER’S USE OF THE SERVICES, CUSTOMER’S ACTIONS, INACTIONS OR NEGLIGENCE, USE OF APPLICATIONS BY CUSTOMER, ACCESS BY OTHERS TO CUSTOMER’S EQUIPMENT OR LEASED EQUIPMENT, OR THE FAILURE OR DISRUPTION OF SERVICES PROVIDED UNDER THIS AGREEMENT INCLUDING 911/E911 SERVICES. 
  12. Force Majeure.  Neither party is liable for any failure of performance if such failure is due to any cause or causes beyond a party’s reasonable control, including without limitation, acts of God, fire, explosion, vandalism, cable cut, adverse weather conditions, governmental action, labor difficulties and supplier failures. Customer’s invocation of this clause shall not relieve Customer of its obligation to pay for any services received. In the event such failure continues for 60 days, either party may terminate the affected portion of the Order without further liability. 
  13. Indemnity. Customer agrees to indemnify, defend and hold harmless Company and its partners, representatives, affiliates, officers, directors, employees, and agents of Company from any and all losses or damages arising from any and all claims, liabilities, losses, damages and costs brought by any third party or user of the Services of any kind arising out of Customer’s receipt and use of the Services, a failure or outage of the services (including those related to 911/E911), or any entry by a Company employee, agent, representative or affiliate upon Customer’s property. Such duty to indemnify includes any act, omission, or failure to act, and any violation of any third-party intellectual property right. Customer agrees not to acquiesce to any judgment or enter into any settlement that adversely affects Company’s rights or interests without Company’s prior written consent. 
  14. Choice of Law, Venue. This Agreement shall be governed by the laws of the State of Washington and the state and federal courts of King County, without giving effect to any principles of conflicts of law. Customer agrees not to raise, and hereby waives, any objections or defenses based upon venue or forum non-conveniens. Prior to initiating any legal action arising under or relating to this Agreement, the aggrieved party shall provide the other party written notice of a dispute and the Parties shall actively and in good faith negotiate a resolution within 30 days of such notice.
  15. Attorney Fees.  In the event of any dispute brought to litigation under this Agreement, the prevailing Party is entitled to reimbursement of its costs and attorneys’ fees (whether incurred at arbitration, at trial or on appeal) from the other Party. 
  16. Waivers.  No waiver of any provision, failure to enforce, or unenforced breach of this Agreement by Company shall be effective unless such waiver is given in a signed writing. Any such waiver shall not be construed to be a waiver of any other provision of this Agreement.
  17. Use of Name and Trademarks. Neither Party shall use the logo, trademark, or service mark of the other Party without the express written consent of the other Party. Notwithstanding the limitations provided in Section 18 of this Agreement, Company may use Customer’s name as part of standard sales and marketing activities. Company’s use of such information shall not create any representation of product or service endorsement by Customer, and shall not exceed direct sales and marketing activities, customer examples, use-case examples, and subject matter blog posts without prior written consent from Customer. Customer may revoke or limit this Section 17 at any time without affect to any other terms or conditions provided in this Agreement by providing notice to Company pursuant to Section 19.   
  18. Confidentiality.  Each Party hereto shall treat all information made available or disclosed to, or developed or obtained by, the other party as the result of or related to this Agreement (“Confidential Information”) as confidential, and shall not disclose or use Confidential Information for the benefit of any person other than Customer and Company, as the case may be; provided the following information shall not be treated as Confidential Information: (a) information that a Party can demonstrate was rightfully in that Party’s possession prior to the date of disclosure by the other Party, (b) information that a Party received from a third party that had a right to make such information available, and (c) information that a Party can demonstrate was independently developed by or on behalf of said Party, provided further, that Customer and Company shall have no obligation with respect to that portion of Confidential Information which is in or enters the public domain through no wrongful act of either Party, or which must be disclosed to others by order of a governmental agency,  legislative body, or a court of competent jurisdiction. If either Party receives a request for Confidential Information from a third party, the Party receiving such notice shall promptly notify the other Party in writing of such request, and if the Party receiving such notice in good faith believes it is obligated to disclose the requested Confidential Information, the other Party shall be given the opportunity to seek judicial or other protection of such Confidential Information, with the cooperation of the Party receiving such notice.
  19. Notices. All notices, requests, demands or other communications which are required or may be given pursuant to the terms of this Agreement shall be in writing and shall be deemed to have been duly given (a) on the date of delivery if personally delivered by hand or (b) two days after transmitted if sent by e-mail to the appropriate contact of record; or (c) in the case of notices not specific to a Customer account, when posted to the Company website; or (d) upon the third day after such notice is (i) deposited in the United States mail, if mailed by registered or certified mail, postage prepaid, return receipt requested, (ii) sent by a nationally recognized overnight express courier, or (iii) by facsimile upon written confirmation. Customer is responsible for providing a current mailing address, contact phone, e-mail and facsimile number (if applicable) to Company throughout the term of service. If to Company notices should be sent to:

Address: 412 S Union Ave, Newport, WA 99156

Attn: Customer Service

Email: support@mifiber.net

Telephone No.: (208) 437-4544

  1. Changes to this Agreement. Company may change the terms and conditions of this Agreement from time to time. Changes to this Agreement supersede all prior Agreements published to the Company website not otherwise negotiated and mutually executed by the Parties.  Notices are considered given and effective on the date posted on the Company website, or the date Company notifies Customer of changes through any of the following: email, postcard, letter, recorded announcement, message on Customer’s bill, an insert in Customer’s bill, or a call to Customer’s telephone number, whichever occurs first. Customer’s continued use of, or payment for Services for 30 days after notice that any such changes have occurred, including changes in prices, taxes and other surcharges, and/or the terms of this Agreement or any other policy that Company maintains, shall be considered an acceptance of such changes by Customer.
  2. Assignment. Customer shall not assign, pledge, transfer or otherwise convey all or any part of the rights and privileges granted by this Agreement in any manner without prior written consent of Company, which consent it will not unreasonably withhold. Any transfer of this Agreement by merger, consolidation or liquidation of Customer shall constitute an assignment for purposes of this Section. 
  3. Relationship of Parties. In the performance of its responsibilities hereunder, Customer and Company are, and at all times shall be independent contractors. Neither Customer or Company shall have any power or authority to bind the other Party or to assume or create any obligation or responsibility, express or implied, on behalf or in the name of the other Party, except as expressly authorized under this Agreement, or as expressly authorized in writing by the other Party. 
  4. Severability. If any of the terms or conditions in this agreement are duly found to be invalid or unenforceable by a court or government body of competent jurisdiction, the subject terms shall be construed and interpreted as necessary to reflect the intent of the Parties. All other terms and conditions of this agreement shall remain in full force and effect.
  5. Entire Agreement. This Agreement, and any addendums, attachments, exhibits, Orders and other documents created or issued by Company for the provision of Services are incorporated herein and constitute the entire agreement between the Parties with respect to its subject matter and supersede all other representations, understandings or agreements that are not expressed herein, whether oral, written or otherwise. Except as otherwise set forth in this Agreement, no amendment to this Agreement shall be valid unless made in writing and signed by both parties.  

MiFiber Nokia Residential Subscriber Agreement

The terms of this Residential Subscriber Agreement (the “Agreement”) is made and entered into by and between Concept Communications LLC dba MiFiber (hereinafter referred to as “Company”)and the individual identified in a signed order for services (“Customer”). This Agreement sets forth the terms and conditions that govern the purchase, provision and use of the Services defined in Section 1 below as provided by Company in consideration of the mutual promises and conditions hereinafter described, Customer and Company agree as follows:  

  1. Service. This Agreement sets forth the terms and conditions that govern the purchase, provision, and use of internet access services (“Internet”), Voice over IP (“Voice”), multimedia video services transported through internet access services (“IPTV”), and leased equipment (“Equipment”), collectively referred to as the “Service(s).” Customer’s activation, use, continuing to use, or payment for the Services constitutes an acceptance of these terms and agreement to use the Services only for authorized and lawful purposes in compliance with this Agreement and the Acceptable Use Policy (AUP). 
  2. Use of Services. The Services are intended for residential use only. Customer is prohibited from reselling the Services to any third party. Customer is liable for all authorized and unauthorized use of the Services at the Service Location.some text
    1. Use of Internet Services. Company will provide Customer the connectivity and equipment necessary to access the internet and no other ancillary security service. Customer understands that it is responsible for procuring its own anti-virus and firewall services. Customer is solely responsible for the security of the Equipment and any other equipment it chooses to use in connection with the Services. Customer’s posting, storage, transmission, or dissemination of any sensitive or confidential information using the Internet Service is done at its sole risk. 
    2. Use of Voice Services. some text
      1. Customer understands and acknowledges that Voice services, including the ability to make calls using 911/E911 are not available if there is a problem with the network facilities including congestion or network outage, if there is an electrical power outage or interruption tothe Service Location and the Equipment does not have a functioningbattery backup, or if the Equipment encounters technical errors. 
      2. Customer agrees to provide the correct Service Location address to ensure 911/E911 calls are properly directed to emergency services. Customer’s relocation of Voice services to a different addressor or another location within the Service Location may cause 911/E911 calls to be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice services (including 911/E911) may not function properly.
      3. Configurations other than those of the Equipment currently offered by Company are not recommended and Customer acknowledges the use of such configurations are done at its sole risk. 
      4. In the event Customer’s Order, or this Agreement is terminated or suspended, Customer will no longer have access to Voice, including 911/E911.
      5. CUSTOMER ACKNOWLEDGES AND ACCEPTS ANY LIMITATIONS OF 911/E911. CUSTOMER AGREES TO CONVEY THESE LIMITATIONS TO ALL PERSONS WHO MAY PLACE CALLS OVER THE SERVICES.
  3. Orders. Customer must submit requests for Service (“Order”) in the form designated by Company. The rates detailed in an Order do not include any taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Upon receipt and acceptance of a fully executed Order, Company will contact Customer to schedule all necessary installation or pre-installation appointments, collect additional installation site information, and provide an estimated installation date. 
  4. Leased Equipment. Company will provide the routers and/or modems necessary to provide the Services at the site determined in the Order (“Service Location”). Such Equipment shall remain the property of Company regardless of where installed within a Service Location and shall not be considered a fixture or an addition to the land or the Service Location. Company grants Customer a fully revocable, non-exclusive, limited license to use the equipment in exchange for compliance with the terms of this Agreement and the payment of a monthly lease amount, the fee for which is provided in each Order. some text
    1. Customer shall not move, rearrange, attempt to repair, or otherwise tamper with any Equipment for any purpose other than that authorized by this Agreement, an Order, or under direction of a Company employee. 
    2. Company shall maintain Equipment in good operating condition during the term of the Order; provided however that such maintenance shall be at Company’s expense only to the extent that it is related to and/or resulting from the ordinary and proper use of the Equipment. 
    3. Customer is responsible for damage to, or loss of, Equipment caused by its acts or omissions, noncompliance with this Section 4, allowing others to claim a title of lien or encumbrance that impairs Company’s title, or by fire, theft, or other casualty at the Customer’s Service Location.
  5. Maintenance. Company may perform maintenance upon any part of its systems, facilities, network or equipment at any time. Such maintenance will not normally result in Service interruption. In the event such maintenance event is deemed necessary due to a force majeure event, Company will notify Customer of Service Interruption and estimated repair time if practicable. 
  6. Access. Customer will ensure that a person over the age of 18 is present during any repair or installation activity on the Customer’s property, such dates and times as are mutually agreed and scheduled by Customer and Company. Customer understands that if no person over the age of 18 is present, Company will reschedule the visit and additional charges may apply. 
  7. Term. This contract is valid and enforceable starting on the service connection start date through the first year anniversary thereof (the “Initial Term”). Unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or any subsequent renewal term, this Agreement shall automatically renew on a month-to-month basis until terminated by either party.
  8. Billing, Rates, and Payment Terms.some text
    1. Commencement of Billing. Unless otherwise set forth in an Order, Company will deliver an electronic notice to Customer when Service is installed (“Connection Notice”), at which time billing will commence. If Customer notifies Company within 3 days after delivery of the Connection Notice that Service is not functioning properly, Company will correct any deficiencies and, provided that such deficiencies were attributed to Company, upon Customer’s request Company will credit Customer’s account in the amount of 1/30th of the applicable monthly recurring charge for each day the Service did not function properly. If Company cannot complete installation due to Customer delay or inaction, Company may begin charging Customer for the Service, and Customer will pay such charges. 
    2. Rates and Charges. Customer is responsible for any charges associated with the Service and Order, including without limitation: Equipment lease charges, monthly Service charges, charges related to installation, maintenance, delivery, technician visits, changes to an Order affecting amounts due, taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Taxes, tax-related charges, fees, surcharges, or other amounts assessed by Company may change at any time during the Order term. Company may adjust the monthly rates of an Order at any time following the initial term upon 25 days prior written notice. 
    3. Payment. Charges are billed monthly in advance and due no later than 30 days following the date of the invoice. Installation or other non-refundable or one-time charges shall be included as part of the first invoice, unless otherwise determined by Company as detailed in an Order. Company may charge an additional administrative fee for delivery of paper invoices. some text
      1. Company may, in its sole discretion, suspend or terminate an Order at any time following the last day a payment is due. 
      2. Payments made after 30 days will accrue interest at a rate of 1.5% per month, or the highest rate allowed by applicable law in the state in which Service is provided. 
      3. In the event Customer wishes to bring a good faith dispute in relation to amounts invoiced, Customer must remit all undisputed amounts and provide a written explanation detailing the dispute within 30 days of the invoice date. The Parties will cooperate in good faith to resolve any such dispute within 30 days of the due date of the disputed invoice. Disputed amounts determined to be properly invoiced by Company may be subject to the late fees under Section 4(c)(ii) above. 
  9. Termination. some text
    1. Customer Termination for Cause. Customer may terminate this Agreement for cause in the event a Company has breached any material provision of this Agreement, provided that written notice of the breach has been delivered to Company and the breach has not been cured within 15 days. 
    2. Company Termination for Cause. Company may immediately terminate this Agreement for cause in the event Customer has breached any material provision of this agreement including, but not limited to: some text
      1. The failure of Customer to pay any non-disputed amounts due within 30 days of the invoice date;
      2. Customer’s breach of any provision of this Agreement or any policy, law, rule or regulation governing the Services;
      3. Customer’s provision of false information regarding its identity, creditworthiness, or its planned use of the Services; or 
      4. If Company deems it necessary to take any reasonable action, in its sole discretion, to protect its property, rights, ability to deliver services, or the delivery of services to existing and potential customers of Company. 
    3. Early Termination Charges. If Customer terminates any Order for reasons other than cause or Company terminates any Order for Cause, Customer will owe charges for early termination of services as follows: some text
      1. If a Connection Notice has been issued, Customer will pay all accrued but unpaid charges incurred through the date of such termination, plus 100% of the remaining monthly charges under the Order term, plus any installation charges. In the event Customer has signed an Order during a promotional period and installation charges were credited, such credit will be reversed and be assessed as part of the total charge to Customer’s account. 
      2. If a Connection Notice has not been issued, Customer will pay the one-time installation charge and no other amount. 
      3. Customer acknowledges and agrees that Company’s damages in the event of early termination are difficult or impossible to determine. The charges identified in this Section 5(c) are intended to establish liquidated damages in the event of termination and not a penalty. 
      4. Customer initiated terminations will occur on the 30th day following the receipt of Customer’s 30 days written notice. Customer may request a termination date later than 30 days, but not sooner. Upon termination, Customer will deliver or allow Company to recover all Equipment within 15 days. Customer’s failure to make reasonable effort to return Equipment may result in an assessment for the replacement cost of such Equipment.
  10. Representations and Warranties. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, COMPANY DOES NOT WARRANT THAT THE SERVICES PROVIDED WILL MEET CUSTOMER NEEDS, PERFORM AT A PARTICULAR RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM INTERFERENCE, DISABLING CODE OR CONDITIONS, OR THE LIKE. ADVICE OR INFORMATION GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL NOT CREATE A WARRANTY OF ANY KIND. USE OF THE SERVICES AND TECHNICAL SUPPORT IS AT CUSTOMER’S OWN RISK AND IS NOT WARRANTED EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN. COMPANY AND ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM, WITH RESPECT TO ALL SERVICES, INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT, SOFTWARE AND SUPPORT, ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR ARISING BY COURSE OF PERFORMANCE, DEALING, CUSTOM OR TRADE USAGE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. CUSTOMER AGREES THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND ON AN "AS AVAILABLE" BASIS AND THAT ALL USE, DATA AND INFORMATION TRANSFERRED IN USE OF THE SERVICES IS DONE AT CUSTOMER’S SOLE RISK.
  11. Limitation of Liability COMPANY, ITS PARTNERS, REPRESENTATIVES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (collectively “THE COMPANY”) SHALL HAVE NO LIABILITY WHATSOEVER TO CUSTOMER OR ANY THIRD-PARTY FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES (INCLUDING ANY PUNITIVE,SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INVLUDING BUT NOT LIMITED TO DAMAGES OF LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE SERVICES, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES WHATSOEVER DUE TO AN INABILITY TO DIAL 911/E911 USING THE SERVICE(S), AND/OR INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL, OR (c) ANY CLAIMS AGAINST CUSTOMER BY ANY THIRD PARTY) SUITS, OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO THIS AGREEMENT OR ANY THEORY OF LAW OR EQUITY RELATED TO COMPANY’S SALE AND DELIVERY OF SERVICES, COMPANY’S ACTIONS OR INACTIONS REGARDLESS OF NEGLIGENCE, CUSTOMER’S USE OF THE SERVICES, CUSTOMER’S ACTIONS, INACTIONS OR NEGLIGENCE, USE OF APPLICATIONS BY CUSTOMER, ACCESS BY OTHERS TO CUSTOMER’S EQUIPMENT OR LEASED EQUIPMENT, OR THE FAILURE OR DISRUPTION OF SERVICES PROVIDED UNDER THIS AGREEMENT INCLUDING 911/E911 SERVICES. 
  12. Force Majeure.  Neither party is liable for any failure of performance if such failure is due to any cause or causes beyond a party’s reasonable control, including without limitation, acts of God, fire, explosion, vandalism, cable cut, adverse weather conditions, governmental action, labor difficulties and supplier failures. Customer’s invocation of this clause shall not relieve Customer of its obligation to pay for any services received. In the event such failure continues for 60 days, either party may terminate the affected portion of the Order without further liability. 
  13. Indemnity. Customer agrees to indemnify, defend and hold harmless Company and its partners, representatives, affiliates, officers, directors, employees, and agents of Company from any and all losses or damages arising from any and all claims, liabilities, losses, damages and costs brought by any third party or user of the Services of any kind arising out of Customer’s receipt and use of the Services, a failure or outage of the services (including those related to 911/E911), or any entry by a Company employee, agent, representative or affiliate upon Customer’s property. Such duty to indemnify includes any act, omission, or failure to act, and any violation of any third-party intellectual property right. Customer agrees not to acquiesce to any judgment or enter into any settlement that adversely affects Company’s rights or interests without Company’s prior written consent. 
  14. Choice of Law, Venue. This Agreement shall be governed by the laws of the State of Washington and the state and federal courts of King County, without giving effect to any principles of conflicts of law. Customer agrees not to raise, and hereby waives, any objections or defenses based upon venue or forum non-conveniens. Prior to initiating any legal action arising under or relating to this Agreement, the aggrieved party shall provide the other party written notice of a dispute and the Parties shall actively and in good faith negotiate a resolution within 30 days of such notice.
  15. Attorney Fees.  In the event of any dispute brough to litigation under this Agreement, the prevailing Party is entitled to reimbursement of its costs and attorneys’ fees (whether incurred at arbitration, at trial or on appeal) from the other Party. 
  16. Waivers.  No waiver of any provision, failure to enforce, or unenforced breach of this Agreement by Company shall be effective unless such waiver is given in a signed writing. Any such waiver shall not be construed to be a waiver of any other provision of this Agreement.
  17. Use of Name and Trademarks. Neither Party shall use the logo, trademark, or service mark of the other Party without the express written consent of the other Party. Notwithstanding the limitations provided in Section 18 of this Agreement, Company may use Customer’s name as part of standard sales and marketing activities. Company’s use of such information shall not create any representation of product or service endorsement by Customer, and shall not exceed direct sales and marketing activities, customer examples, use-case examples, and subject matter blog posts without prior written consent from Customer. Customer may revoke or limit this Section 17 at any time without affect to any other terms or conditions provided in this Agreement by providing notice to Company pursuant to Section 19.   
  18. Confidentiality.  Each Party hereto shall treat all information made available or disclosed to, or developed or obtained by, the other party as the result of or related to this Agreement (“Confidential Information”) as confidential, and shall not disclose or use Confidential Information for the benefit of any person other than Customer and Company, as the case may be; provided the following information shall not be treated as Confidential Information: (a) information that a Party can demonstrate was rightfully in that Party’s possession prior to the date of disclosure by the other Party, (b) information that a Party received from a third party that had a right to make such information available, and (c) information that a Party can demonstrate was independently developed by or on behalf of said Party, provided further, that Customer and Company shall have no obligation with respect to that portion of Confidential Information which is in or enters the public domain through no wrongful act of either Party, or which must be disclosed to others by order of a governmental agency,  legislative body, or a court of competent jurisdiction. If either Party receives a request for Confidential Information from a third party, the Party receiving such notice shall promptly notify the other Party in writing of such request, and if the Party receiving such notice in good faith believes it is obligated to disclose the requested Confidential Information, the other Party shall be given the opportunity to seek judicial or other protection of such Confidential Information, with the cooperation of the Party receiving such notice.
  19. Notices. All notices, requests, demands or other communications which are required or may be given pursuant to the terms of this Agreement shall be in writing and shall be deemed to have been duly given (a) on the date of delivery if personally delivered by hand or (b) two days after transmitted if sent by e-mail to the appropriate contact of record; or (c) in the case of notices not specific to a Customer account, when posted to the Company website; or (d) upon the third day after such notice is (i) deposited in the United States mail, if mailed by registered or certified mail, postage prepaid, return receipt requested, (ii) sent by a nationally recognized overnight express courier, or (iii) by facsimile upon written confirmation. Customer is responsible for providing a current mailing address, contact phone, e-mail and facsimile number (if applicable) to Company throughout the term of service. If to Company notices should be sent to:

Address: 412 S Union Ave, Newport, WA 99156

Attn: Customer Service

Email: support@mifiber.net

Telephone No.: (208) 437-4544

  1. Changes to this Agreement. Company may change the terms and conditions of this Agreement from time to time. Changes to this Agreement supersede all prior Agreements published to the Company website not otherwise negotiated and mutually executed by the Parties.  Notices are considered given and effective on the date posted on the Company website, or the date Company notifies Customer of changes through any of the following: email, postcard, letter, recorded announcement, message on Customer’s bill, an insert in Customer’s bill, or a call to Customer’s telephone number, whichever occurs first. Customer’s continued use of, or payment for Services for 30 days after notice that any such changes have occurred, including changes in prices, taxes and other surcharges, and/or the terms of this Agreement or any other policy that Company maintains, shall be considered an acceptance of such changes by Customer.
  2. Assignment. Customer shall not assign, pledge, transfer or otherwise convey all or any part of the rights and privileges granted by this Agreement in any manner without prior written consent of Company, which consent it will not unreasonably withhold. Any transfer of this Agreement by merger, consolidation or liquidation of Customer shall constitute an assignment for purposes of this Section. 
  3. Relationship of Parties. In the performance of its responsibilities hereunder, Customer and Company are, and at all times shall be independent contractors. Neither Customer or Company shall have any power or authority to bind the other Party or to assume or create any obligation or responsibility, express or implied, on behalf or in the name of the other Party, except as expressly authorized under this Agreement, or as expressly authorized in writing by the other Party. 
  4. Severability. If any of the terms or conditions in this agreement are duly found to be invalid or unenforceable by a court or government body of competent jurisdiction, the subject terms shall be construed and interpreted as necessary to reflect the intent of the Parties. All other terms and conditions of this agreement shall remain in full force and effect.
  5. Entire Agreement. This Agreement, and any addendums, attachments, exhibits, Orders and other documents created or issued by Company for the provision of Services are incorporated herein and constitute the entire agreement between the Parties with respect to its subject matter and supersede all other representations, understandings or agreements that are not expressed herein, whether oral, written or otherwise. Except as otherwise set forth in this Agreement, no amendment to this Agreement shall be valid unless made in writing and signed by both parties.  

MiFiber Nokia Business Subscriber Agreement

The terms of this Business Subscriber Agreement (the “Agreement”) is made and entered into by and between Concept Communications LLC dba MiFiber (hereinafter referred to as “Company”)and the individual identified in a signed order for services (“Customer”). This Agreement sets forth the terms and conditions that govern the purchase, provision and use of the Services defined in Section 1 below as provided by Company in consideration of the mutual promises and conditions hereinafter described, Customer and Company agree as follows:  

  1. Service. This Agreement sets forth the terms and conditions that govern the purchase, provision, and use of internet access services (“Internet”), Voice over IP (“Voice”), multimedia video services transported through internet access services (“IPTV”), and leased equipment (“Equipment”), collectively referred to as the “Service(s).” Customer’s activation, use, continuing to use, or payment for the Services constitutes an acceptance of these terms and agreement to use the Services only for authorized and lawful purposes in compliance with this Agreement and the Acceptable Use Policy (AUP). 
  2. Use of Services. The Services are intended for single location use only. Customer is prohibited from reselling the Services to any third party. Customer is liable for all authorized and unauthorized use of the Services at the Service Location.some text
    1. Use of Internet Services. Company will provide Customer the connectivity and equipment necessary to access the internet and no other ancillary security service. Customer understands that it is responsible for procuring its own anti-virus and firewall services. Customer is solely responsible for the security of the Equipment and any other equipment it chooses to use in connection with the Services. Customer’s posting, storage, transmission, or dissemination of any sensitive or confidential information using the Internet Service is done at its sole risk. 
    2. Use of Voice Services. some text
      1. Customer understands and acknowledges that Voice services, including the ability to make calls using 911/E911 are not available if there is a problem with the network facilities including congestion or network outage, if there is an electrical power outage or interruption tothe Service Location and the Equipment does not have a functioningbattery backup, or if the Equipment encounters technical errors. 
      2. Customer agrees to provide the correct Service Location address to ensure 911/E911 calls are properly directed to emergency services. Customer’s relocation of Voice services to a different addressor or another location within the Service Location may cause 911/E911 calls to be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice services (including 911/E911) may not function properly.
      3. Configurations other than those of the Equipment currently offered by Company are not recommended and Customer acknowledges the use of such configurations are done at its sole risk. 
      4. In the event Customer’s Order, or this Agreement is terminated or suspended, Customer will no longer have access to Voice, including 911/E911.
      5. CUSTOMER ACKNOWLEDGES AND ACCEPTS ANY LIMITATIONS OF 911/E911. CUSTOMER AGREES TO CONVEY THESE LIMITATIONS TO ALL PERSONS WHO MAY PLACE CALLS OVER THE SERVICES.
  3. Orders. Customer must submit requests for Service (“Order”) in the form designated by Company. The rates detailed in an Order do not include any taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Upon receipt and acceptance of a fully executed Order, Company will contact Customer to schedule all necessary installation or pre-installation appointments, collect additional installation site information, and provide an estimated installation date. 
  4. Leased Equipment. Company will provide the routers and/or modems necessary to provide the Services at the site determined in the Order (“Service Location”). Such Equipment shall remain the property of Company regardless of where installed within a Service Location and shall not be considered a fixture or an addition to the land or the Service Location. Company grants Customer a fully revocable, non-exclusive, limited license to use the equipment in exchange for compliance with the terms of this Agreement and the payment of a monthly lease amount, the fee for which is provided in each Order. some text
    1. Customer shall not move, rearrange, attempt to repair, or otherwise tamper with any Equipment for any purpose other than that authorized by this Agreement, an Order, or under direction of a Company employee. 
    2. Company shall maintain Equipment in good operating condition during the term of the Order; provided however that such maintenance shall be at Company’s expense only to the extent that it is related to and/or resulting from the ordinary and proper use of the Equipment. 
    3. Customer is responsible for damage to, or loss of, Equipment caused by its acts or omissions, noncompliance with this Section 4, allowing others to claim a title of lien or encumbrance that impairs Company’s title, or by fire, theft, or other casualty at the Customer’s Service Location.
  5. Maintenance. Company may perform maintenance upon any part of its systems, facilities, network or equipment at any time. Such maintenance will not normally result in Service interruption. In the event such maintenance event is deemed necessary due to a force majeure event, Company will notify Customer of Service Interruption and estimated repair time if practicable. 
  6. Access. Customer will ensure that a person over the age of 18 is present during any repair or installation activity on the Customer’s property, such dates and times as are mutually agreed and scheduled by Customer and Company. Customer understands that if no person over the age of 18 is present, Company will reschedule the visit and additional charges may apply. 
  7. Term. This contract is valid and enforceable starting on the service connection start date through the first year anniversary thereof (the “Initial Term”). Unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or any subsequent renewal term, this Agreement shall automatically renew on a month-to-month basis until terminated by either party.
  8. Billing, Rates, and Payment Terms.some text
    1. Commencement of Billing. Unless otherwise set forth in an Order, Company will deliver an electronic notice to Customer when Service is installed (“Connection Notice”), at which time billing will commence. If Customer notifies Company within 3 days after delivery of the Connection Notice that Service is not functioning properly, Company will correct any deficiencies and, provided that such deficiencies were attributed to Company, upon Customer’s request Company will credit Customer’s account in the amount of 1/30th of the applicable monthly recurring charge for each day the Service did not function properly. If Company cannot complete installation due to Customer delay or inaction, Company may begin charging Customer for the Service, and Customer will pay such charges. 
    2. Rates and Charges. Customer is responsible for any charges associated with the Service and Order, including without limitation: Equipment lease charges, monthly Service charges, charges related to installation, maintenance, delivery, technician visits, changes to an Order affecting amounts due, taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Taxes, tax-related charges, fees, surcharges, or other amounts assessed by Company may change at any time during the Order term. Company may adjust the monthly rates of an Order at any time following the initial term upon 25 days prior written notice. 
    3. Payment. Charges are billed monthly in advance and due no later than 30 days following the date of the invoice. Installation or other non-refundable or one-time charges shall be included as part of the first invoice, unless otherwise determined by Company as detailed in an Order. Company may charge an additional administrative fee for delivery of paper invoices. some text
      1. Company may, in its sole discretion, suspend or terminate an Order at any time following the last day a payment is due. 
      2. Payments made after 30 days will accrue interest at a rate of 1.5% per month, or the highest rate allowed by applicable law in the state in which Service is provided. 
      3. In the event Customer wishes to bring a good faith dispute in relation to amounts invoiced, Customer must remit all undisputed amounts and provide a written explanation detailing the dispute within 30 days of the invoice date. The Parties will cooperate in good faith to resolve any such dispute within 30 days of the due date of the disputed invoice. Disputed amounts determined to be properly invoiced by Company may be subject to the late fees under Section 4(c)(ii) above. 
  9. Termination. some text
    1. Customer Termination for Cause. Customer may terminate this Agreement for cause in the event a Company has breached any material provision of this Agreement, provided that written notice of the breach has been delivered to Company and the breach has not been cured within 15 days. 
    2. Company Termination for Cause. Company may immediately terminate this Agreement for cause in the event Customer has breached any material provision of this agreement including, but not limited to: some text
      1. The failure of Customer to pay any non-disputed amounts due within 30 days of the invoice date;
      2. Customer’s breach of any provision of this Agreement or any policy, law, rule or regulation governing the Services;
      3. Customer’s provision of false information regarding its identity, creditworthiness, or its planned use of the Services; or 
      4. If Company deems it necessary to take any reasonable action, in its sole discretion, to protect its property, rights, ability to deliver services, or the delivery of services to existing and potential customers of Company. 
    3. Early Termination Charges. If Customer terminates any Order for reasons other than cause or Company terminates any Order for Cause, Customer will owe charges for early termination of services as follows: some text
      1. If a Connection Notice has been issued, Customer will pay all accrued but unpaid charges incurred through the date of such termination, plus 100% of the remaining monthly charges under the Order term, plus any installation charges. In the event Customer has signed an Order during a promotional period and installation charges were credited, such credit will be reversed and be assessed as part of the total charge to Customer’s account. 
      2. If a Connection Notice has not been issued, Customer will pay the one-time installation charge and no other amount. 
      3. Customer acknowledges and agrees that Company’s damages in the event of early termination are difficult or impossible to determine. The charges identified in this Section 5(c) are intended to establish liquidated damages in the event of termination and not a penalty. 
      4. Customer initiated terminations will occur on the 30th day following the receipt of Customer’s 30 days written notice. Customer may request a termination date later than 30 days, but not sooner. Upon termination, Customer will deliver or allow Company to recover all Equipment within 15 days. Customer’s failure to make reasonable effort to return Equipment may result in an assessment for the replacement cost of such Equipment.
  10. Representations and Warranties. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, COMPANY DOES NOT WARRANT THAT THE SERVICES PROVIDED WILL MEET CUSTOMER NEEDS, PERFORM AT A PARTICULAR RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM INTERFERENCE, DISABLING CODE OR CONDITIONS, OR THE LIKE. ADVICE OR INFORMATION GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL NOT CREATE A WARRANTY OF ANY KIND. USE OF THE SERVICES AND TECHNICAL SUPPORT IS AT CUSTOMER’S OWN RISK AND IS NOT WARRANTED EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN. COMPANY AND ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM, WITH RESPECT TO ALL SERVICES, INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT, SOFTWARE AND SUPPORT, ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR ARISING BY COURSE OF PERFORMANCE, DEALING, CUSTOM OR TRADE USAGE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. CUSTOMER AGREES THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND ON AN "AS AVAILABLE" BASIS AND THAT ALL USE, DATA AND INFORMATION TRANSFERRED IN USE OF THE SERVICES IS DONE AT CUSTOMER’S SOLE RISK.
  11. Limitation of Liability COMPANY, ITS PARTNERS, REPRESENTATIVES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (collectively “THE COMPANY”) SHALL HAVE NO LIABILITY WHATSOEVER TO CUSTOMER OR ANY THIRD-PARTY FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES (INCLUDING ANY PUNITIVE,SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INVLUDING BUT NOT LIMITED TO DAMAGES OF LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE SERVICES, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES WHATSOEVER DUE TO AN INABILITY TO DIAL 911/E911 USING THE SERVICE(S), AND/OR INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL, OR (c) ANY CLAIMS AGAINST CUSTOMER BY ANY THIRD PARTY) SUITS, OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO THIS AGREEMENT OR ANY THEORY OF LAW OR EQUITY RELATED TO COMPANY’S SALE AND DELIVERY OF SERVICES, COMPANY’S ACTIONS OR INACTIONS REGARDLESS OF NEGLIGENCE, CUSTOMER’S USE OF THE SERVICES, CUSTOMER’S ACTIONS, INACTIONS OR NEGLIGENCE, USE OF APPLICATIONS BY CUSTOMER, ACCESS BY OTHERS TO CUSTOMER’S EQUIPMENT OR LEASED EQUIPMENT, OR THE FAILURE OR DISRUPTION OF SERVICES PROVIDED UNDER THIS AGREEMENT INCLUDING 911/E911 SERVICES. 
  12. Force Majeure.  Neither party is liable for any failure of performance if such failure is due to any cause or causes beyond a party’s reasonable control, including without limitation, acts of God, fire, explosion, vandalism, cable cut, adverse weather conditions, governmental action, labor difficulties and supplier failures. Customer’s invocation of this clause shall not relieve Customer of its obligation to pay for any services received. In the event such failure continues for 60 days, either party may terminate the affected portion of the Order without further liability. 
  13. Indemnity. Customer agrees to indemnify, defend and hold harmless Company and its partners, representatives, affiliates, officers, directors, employees, and agents of Company from any and all losses or damages arising from any and all claims, liabilities, losses, damages and costs brought by any third party or user of the Services of any kind arising out of Customer’s receipt and use of the Services, a failure or outage of the services (including those related to 911/E911), or any entry by a Company employee, agent, representative or affiliate upon Customer’s property. Such duty to indemnify includes any act, omission, or failure to act, and any violation of any third-party intellectual property right. Customer agrees not to acquiesce to any judgment or enter into any settlement that adversely affects Company’s rights or interests without Company’s prior written consent. 
  14. Choice of Law, Venue. This Agreement shall be governed by the laws of the State of Washington and the state and federal courts of King County, without giving effect to any principles of conflicts of law. Customer agrees not to raise, and hereby waives, any objections or defenses based upon venue or forum non-conveniens. Prior to initiating any legal action arising under or relating to this Agreement, the aggrieved party shall provide the other party written notice of a dispute and the Parties shall actively and in good faith negotiate a resolution within 30 days of such notice.
  15. Attorney Fees.  In the event of any dispute brough to litigation under this Agreement, the prevailing Party is entitled to reimbursement of its costs and attorneys’ fees (whether incurred at arbitration, at trial or on appeal) from the other Party. 
  16. Waivers.  No waiver of any provision, failure to enforce, or unenforced breach of this Agreement by Company shall be effective unless such waiver is given in a signed writing. Any such waiver shall not be construed to be a waiver of any other provision of this Agreement.
  17. Use of Name and Trademarks. Neither Party shall use the logo, trademark, or service mark of the other Party without the express written consent of the other Party. Notwithstanding the limitations provided in Section 18 of this Agreement, Company may use Customer’s name as part of standard sales and marketing activities. Company’s use of such information shall not create any representation of product or service endorsement by Customer, and shall not exceed direct sales and marketing activities, customer examples, use-case examples, and subject matter blog posts without prior written consent from Customer. Customer may revoke or limit this Section 17 at any time without affect to any other terms or conditions provided in this Agreement by providing notice to Company pursuant to Section 19.   
  18. Confidentiality.  Each Party hereto shall treat all information made available or disclosed to, or developed or obtained by, the other party as the result of or related to this Agreement (“Confidential Information”) as confidential, and shall not disclose or use Confidential Information for the benefit of any person other than Customer and Company, as the case may be; provided the following information shall not be treated as Confidential Information: (a) information that a Party can demonstrate was rightfully in that Party’s possession prior to the date of disclosure by the other Party, (b) information that a Party received from a third party that had a right to make such information available, and (c) information that a Party can demonstrate was independently developed by or on behalf of said Party, provided further, that Customer and Company shall have no obligation with respect to that portion of Confidential Information which is in or enters the public domain through no wrongful act of either Party, or which must be disclosed to others by order of a governmental agency,  legislative body, or a court of competent jurisdiction. If either Party receives a request for Confidential Information from a third party, the Party receiving such notice shall promptly notify the other Party in writing of such request, and if the Party receiving such notice in good faith believes it is obligated to disclose the requested Confidential Information, the other Party shall be given the opportunity to seek judicial or other protection of such Confidential Information, with the cooperation of the Party receiving such notice.
  19. Notices. All notices, requests, demands or other communications which are required or may be given pursuant to the terms of this Agreement shall be in writing and shall be deemed to have been duly given (a) on the date of delivery if personally delivered by hand or (b) two days after transmitted if sent by e-mail to the appropriate contact of record; or (c) in the case of notices not specific to a Customer account, when posted to the Company website; or (d) upon the third day after such notice is (i) deposited in the United States mail, if mailed by registered or certified mail, postage prepaid, return receipt requested, (ii) sent by a nationally recognized overnight express courier, or (iii) by facsimile upon written confirmation. Customer is responsible for providing a current mailing address, contact phone, e-mail and facsimile number (if applicable) to Company throughout the term of service. If to Company notices should be sent to:

Address: 412 S Union Ave, Newport, WA 99156

Attn: Customer Service

Email: support@mifiber.net

Telephone No.: (208) 437-4544

  1. Changes to this Agreement. Company may change the terms and conditions of this Agreement from time to time. Changes to this Agreement supersede all prior Agreements published to the Company website not otherwise negotiated and mutually executed by the Parties.  Notices are considered given and effective on the date posted on the Company website, or the date Company notifies Customer of changes through any of the following: email, postcard, letter, recorded announcement, message on Customer’s bill, an insert in Customer’s bill, or a call to Customer’s telephone number, whichever occurs first. Customer’s continued use of, or payment for Services for 30 days after notice that any such changes have occurred, including changes in prices, taxes and other surcharges, and/or the terms of this Agreement or any other policy that Company maintains, shall be considered an acceptance of such changes by Customer.
  2. Assignment. Customer shall not assign, pledge, transfer or otherwise convey all or any part of the rights and privileges granted by this Agreement in any manner without prior written consent of Company, which consent it will not unreasonably withhold. Any transfer of this Agreement by merger, consolidation or liquidation of Customer shall constitute an assignment for purposes of this Section. 
  3. Relationship of Parties. In the performance of its responsibilities hereunder, Customer and Company are, and at all times shall be independent contractors. Neither Customer or Company shall have any power or authority to bind the other Party or to assume or create any obligation or responsibility, express or implied, on behalf or in the name of the other Party, except as expressly authorized under this Agreement, or as expressly authorized in writing by the other Party. 
  4. Severability. If any of the terms or conditions in this agreement are duly found to be invalid or unenforceable by a court or government body of competent jurisdiction, the subject terms shall be construed and interpreted as necessary to reflect the intent of the Parties. All other terms and conditions of this agreement shall remain in full force and effect.
  5. Entire Agreement. This Agreement, and any addendums, attachments, exhibits, Orders and other documents created or issued by Company for the provision of Services are incorporated herein and constitute the entire agreement between the Parties with respect to its subject matter and supersede all other representations, understandings or agreements that are not expressed herein, whether oral, written or otherwise. Except as otherwise set forth in this Agreement, no amendment to this Agreement shall be valid unless made in writing and signed by both parties.  

MiFiber Business Subscriber Agreement

The terms of this Business Subscriber Agreement (the “Agreement”) is made and entered into by and between Concept Communications LLC dba MiFiber (hereinafter referred to as “Company”)and the individual identified in a signed order for services (“Customer”). This Agreement sets forth the terms and conditions that govern the purchase, provision and use of the Services defined in Section 1 below as provided by Company in consideration of the mutual promises and conditions hereinafter described, Customer and Company agree as follows:  

  1. Service. This Agreement sets forth the terms and conditions that govern the purchase, provision, and use of internet access services (“Internet”), Voice over IP (“Voice”), multimedia video services transported through internet access services (“IPTV”), and leased equipment (“Equipment”), collectively referred to as the “Service(s).” Customer’s activation, use, continuing to use, or payment for the Services constitutes an acceptance of these terms and agreement to use the Services only for authorized and lawful purposes in compliance with this Agreement and the Acceptable Use Policy (AUP). 
  2. Use of Services. The Services are intended for single location use only. Customer is prohibited from reselling the Services to any third party. Customer is liable for all authorized and unauthorized use of the Services at the Service Location.some text
    1. Use of Internet Services. Company will provide Customer the connectivity and equipment necessary to access the internet and no other ancillary security service. Customer understands that it is responsible for procuring its own anti-virus and firewall services. Customer is solely responsible for the security of the Equipment and any other equipment it chooses to use in connection with the Services. Customer’s posting, storage, transmission, or dissemination of any sensitive or confidential information using the Internet Service is done at its sole risk. 
    2. Use of Voice Services. some text
      1. Customer understands and acknowledges that Voice services, including the ability to make calls using 911/E911 are not available if there is a problem with the network facilities including congestion or network outage, if there is an electrical power outage or interruption to the Service Location and the Equipment does not have a functioning battery backup, or if the Equipment encounters technical errors. 
      2. Customer agrees to provide the correct Service Location address to ensure 911/E911 calls are properly directed to emergency services. Customer’s relocation of Voice services to a different addressor or another location within the Service Location may cause 911/E911 calls to be directed to the wrong emergency authority, may transmit the wrong address, and/or the Voice services (including 911/E911) may not function properly.
      3. Configurations other than those of the Equipment currently offered by Company are not recommended and Customer acknowledges the use of such configurations are done at its sole risk. 
      4. In the event Customer’s Order, or this Agreement is terminated or suspended, Customer will no longer have access to Voice, including 911/E911.
      5. CUSTOMER ACKNOWLEDGES AND ACCEPTS ANY LIMITATIONS OF 911/E911. CUSTOMER AGREES TO CONVEY THESE LIMITATIONS TO ALL PERSONS WHO MAY PLACE CALLS OVER THE SERVICES.
  3. Orders. Customer must submit requests for Service (“Order”) in the form designated by Company. The rates detailed in an Order do not include any taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Upon receipt and acceptance of a fully executed Order, Company will contact Customer to schedule all necessary installation or pre-installation appointments, collect additional installation site information, and provide an estimated installation date. 
  4. Leased Equipment. Company will provide the routers and/or modems necessary to provide the Services at the site determined in the Order (“Service Location”). Such Equipment shall remain the property of Company regardless of where installed within a Service Location and shall not be considered a fixture or an addition to the land or the Service Location. Company grants Customer a fully revocable, non-exclusive, limited license to use the equipment in exchange for compliance with the terms of this Agreement and the payment of a monthly lease amount, the fee for which is provided in each Order. some text
    1. Customer shall not move, rearrange, attempt to repair, or otherwise tamper with any Equipment for any purpose other than that authorized by this Agreement, an Order, or under direction of a Company employee. 
    2. Company shall maintain Equipment in good operating condition during the term of the Order; provided however that such maintenance shall be at Company’s expense only to the extent that it is related to and/or resulting from the ordinary and proper use of the Equipment. 
    3. Customer is responsible for damage to, or loss of, Equipment caused by its acts or omissions, noncompliance with this Section 4, allowing others to claim a title of lien or encumbrance that impairs Company’s title, or by fire, theft, or other casualty at the Customer’s Service Location.
  5. Maintenance. Company may perform maintenance upon any part of its systems, facilities, network or equipment at any time. Such maintenance will not normally result in Service interruption. In the event such maintenance event is deemed necessary due to a force majeure event, Company will notify Customer of Service Interruption and estimated repair time if practicable. 
  6. Access. Customer will ensure that a person over the age of 18 is present during any repair or installation activity on the Customer’s property, such dates and times as are mutually agreed and scheduled by Customer and Company. Customer understands that if no person over the age of 18 is present, Company will reschedule the visit and additional charges may apply. 
  7. Term. This contract is valid and enforceable starting on the service connection start date through the first year anniversary thereof (the “Initial Term”). Unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or any subsequent renewal term, this Agreement shall automatically renew on a month-to-month basis until terminated by either party.
  8. Billing, Rates, and Payment Terms.some text
    1. Commencement of Billing. Unless otherwise set forth in an Order, Company will deliver an electronic notice to Customer when Service is installed (“Connection Notice”), at which time billing will commence. If Customer notifies Company within 3 days after delivery of the Connection Notice that Service is not functioning properly, Company will correct any deficiencies and, provided that such deficiencies were attributed to Company, upon Customer’s request Company will credit Customer’s account in the amount of 1/30th of the applicable monthly recurring charge for each day the Service did not function properly. If Company cannot complete installation due to Customer delay or inaction, Company may begin charging Customer for the Service, and Customer will pay such charges. 
    2. Rates and Charges. Customer is responsible for any charges associated with the Service and Order, including without limitation: Equipment lease charges, monthly Service charges, charges related to installation, maintenance, delivery, technician visits, changes to an Order affecting amounts due, taxes or tax-related charges, fees, surcharges, or other amounts assessed by Company which may be incurred in connection with the Services. Taxes, tax-related charges, fees, surcharges, or other amounts assessed by Company may change at any time during the Order term. Company may adjust the monthly rates of an Order at any time following the initial term upon 25 days prior written notice. 
    3. Payment. Charges are billed monthly in advance and due no later than 30 days following the date of the invoice. Installation or other non-refundable or one-time charges shall be included as part of the first invoice, unless otherwise determined by Company as detailed in an Order. Company may charge an additional administrative fee for delivery of paper invoices. some text
      1. Company may, in its sole discretion, suspend or terminate an Order at any time following the last day a payment is due. 
      2. Payments made after 30 days will accrue interest at a rate of 1.5% per month, or the highest rate allowed by applicable law in the state in which Service is provided. 
      3. In the event Customer wishes to bring a good faith dispute in relation to amounts invoiced, Customer must remit all undisputed amounts and provide a written explanation detailing the dispute within 30 days of the invoice date. The Parties will cooperate in good faith to resolve any such dispute within 30 days of the due date of the disputed invoice. Disputed amounts determined to be properly invoiced by Company may be subject to the late fees under Section 4(c)(ii) above. 
  9. Termination. some text
    1. Customer Termination for Cause. Customer may terminate this Agreement for cause in the event a Company has breached any material provision of this Agreement, provided that written notice of the breach has been delivered to Company and the breach has not been cured within 15 days. 
    2. Company Termination for Cause. Company may immediately terminate this Agreement for cause in the event Customer has breached any material provision of this agreement including, but not limited to: some text
      1. The failure of Customer to pay any non-disputed amounts due within 30 days of the invoice date;
      2. Customer’s breach of any provision of this Agreement or any policy, law, rule or regulation governing the Services;
      3. Customer’s provision of false information regarding its identity, creditworthiness, or its planned use of the Services; or 
      4. If Company deems it necessary to take any reasonable action, in its sole discretion, to protect its property, rights, ability to deliver services, or the delivery of services to existing and potential customers of Company. 
    3. Early Termination Charges. If Customer terminates any Order for reasons other than cause or Company terminates any Order for Cause, Customer will owe charges for early termination of services as follows: some text
      1. If a Connection Notice has been issued, Customer will pay all accrued but unpaid charges incurred through the date of such termination, plus 100% of the remaining monthly charges under the Order term, plus any installation charges. In the event Customer has signed an Order during a promotional period and installation charges were credited, such credit will be reversed and be assessed as part of the total charge to Customer’s account. 
      2. If a Connection Notice has not been issued, Customer will pay the one-time installation charge and no other amount. 
      3. Customer acknowledges and agrees that Company’s damages in the event of early termination are difficult or impossible to determine. The charges identified in this Section 5(c) are intended to establish liquidated damages in the event of termination and not a penalty. 
      4. Customer initiated terminations will occur on the 30th day following the receipt of Customer’s 30 days written notice. Customer may request a termination date later than 30 days, but not sooner. Upon termination, Customer will deliver or allow Company to recover all Equipment within 15 days. Customer’s failure to make reasonable effort to return Equipment may result in an assessment for the replacement cost of such Equipment.
  10. Representations and Warranties. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, COMPANY DOES NOT WARRANT THAT THE SERVICES PROVIDED WILL MEET CUSTOMER NEEDS, PERFORM AT A PARTICULAR RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM INTERFERENCE, DISABLING CODE OR CONDITIONS, OR THE LIKE. ADVICE OR INFORMATION GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL NOT CREATE A WARRANTY OF ANY KIND. USE OF THE SERVICES AND TECHNICAL SUPPORT IS AT CUSTOMER’S OWN RISK AND IS NOT WARRANTED EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN. COMPANY AND ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM, WITH RESPECT TO ALL SERVICES, INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT, SOFTWARE AND SUPPORT, ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR ARISING BY COURSE OF PERFORMANCE, DEALING, CUSTOM OR TRADE USAGE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. CUSTOMER AGREES THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND ON AN "AS AVAILABLE" BASIS AND THAT ALL USE, DATA AND INFORMATION TRANSFERRED IN USE OF THE SERVICES IS DONE AT CUSTOMER’S SOLE RISK.
  11. Limitation of Liability COMPANY, ITS PARTNERS, REPRESENTATIVES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (collectively “THE COMPANY”) SHALL HAVE NO LIABILITY WHATSOEVER TO CUSTOMER OR ANY THIRD-PARTY FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES (INCLUDING ANY PUNITIVE,SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INVLUDING BUT NOT LIMITED TO DAMAGES OF LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE SERVICES, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES WHATSOEVER DUE TO AN INABILITY TO DIAL 911/E911 USING THE SERVICE(S), AND/OR INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL, OR (c) ANY CLAIMS AGAINST CUSTOMER BY ANY THIRD PARTY) SUITS, OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO THIS AGREEMENT OR ANY THEORY OF LAW OR EQUITY RELATED TO COMPANY’S SALE AND DELIVERY OF SERVICES, COMPANY’S ACTIONS OR INACTIONS REGARDLESS OF NEGLIGENCE, CUSTOMER’S USE OF THE SERVICES, CUSTOMER’S ACTIONS, INACTIONS OR NEGLIGENCE, USE OF APPLICATIONS BY CUSTOMER, ACCESS BY OTHERS TO CUSTOMER’S EQUIPMENT OR LEASED EQUIPMENT, OR THE FAILURE OR DISRUPTION OF SERVICES PROVIDED UNDER THIS AGREEMENT INCLUDING 911/E911 SERVICES. 
  12. Force Majeure.  Neither party is liable for any failure of performance if such failure is due to any cause or causes beyond a party’s reasonable control, including without limitation, acts of God, fire, explosion, vandalism, cable cut, adverse weather conditions, governmental action, labor difficulties and supplier failures. Customer’s invocation of this clause shall not relieve Customer of its obligation to pay for any services received. In the event such failure continues for 60 days, either party may terminate the affected portion of the Order without further liability. 
  13. Indemnity. Customer agrees to indemnify, defend and hold harmless Company and its partners, representatives, affiliates, officers, directors, employees, and agents of Company from any and all losses or damages arising from any and all claims, liabilities, losses, damages and costs brought by any third party or user of the Services of any kind arising out of Customer’s receipt and use of the Services, a failure or outage of the services (including those related to 911/E911), or any entry by a Company employee, agent, representative or affiliate upon Customer’s property. Such duty to indemnify includes any act, omission, or failure to act, and any violation of any third-party intellectual property right. Customer agrees not to acquiesce to any judgment or enter into any settlement that adversely affects Company’s rights or interests without Company’s prior written consent. 
  14. Choice of Law, Venue. This Agreement shall be governed by the laws of the State of Washington and the state and federal courts of King County, without giving effect to any principles of conflicts of law. Customer agrees not to raise, and hereby waives, any objections or defenses based upon venue or forum non-conveniens. Prior to initiating any legal action arising under or relating to this Agreement, the aggrieved party shall provide the other party written notice of a dispute and the Parties shall actively and in good faith negotiate a resolution within 30 days of such notice.
  15. Attorney Fees.  In the event of any dispute brough to litigation under this Agreement, the prevailing Party is entitled to reimbursement of its costs and attorneys’ fees (whether incurred at arbitration, at trial or on appeal) from the other Party. 
  16. Waivers.  No waiver of any provision, failure to enforce, or unenforced breach of this Agreement by Company shall be effective unless such waiver is given in a signed writing. Any such waiver shall not be construed to be a waiver of any other provision of this Agreement.
  17. Use of Name and Trademarks. Neither Party shall use the logo, trademark, or service mark of the other Party without the express written consent of the other Party. Notwithstanding the limitations provided in Section 18 of this Agreement, Company may use Customer’s name as part of standard sales and marketing activities. Company’s use of such information shall not create any representation of product or service endorsement by Customer, and shall not exceed direct sales and marketing activities, customer examples, use-case examples, and subject matter blog posts without prior written consent from Customer. Customer may revoke or limit this Section 17 at any time without affect to any other terms or conditions provided in this Agreement by providing notice to Company pursuant to Section 19.   
  18. Confidentiality.  Each Party hereto shall treat all information made available or disclosed to, or developed or obtained by, the other party as the result of or related to this Agreement (“Confidential Information”) as confidential, and shall not disclose or use Confidential Information for the benefit of any person other than Customer and Company, as the case may be; provided the following information shall not be treated as Confidential Information: (a) information that a Party can demonstrate was rightfully in that Party’s possession prior to the date of disclosure by the other Party, (b) information that a Party received from a third party that had a right to make such information available, and (c) information that a Party can demonstrate was independently developed by or on behalf of said Party, provided further, that Customer and Company shall have no obligation with respect to that portion of Confidential Information which is in or enters the public domain through no wrongful act of either Party, or which must be disclosed to others by order of a governmental agency,  legislative body, or a court of competent jurisdiction. If either Party receives a request for Confidential Information from a third party, the Party receiving such notice shall promptly notify the other Party in writing of such request, and if the Party receiving such notice in good faith believes it is obligated to disclose the requested Confidential Information, the other Party shall be given the opportunity to seek judicial or other protection of such Confidential Information, with the cooperation of the Party receiving such notice.
  19. Notices. All notices, requests, demands or other communications which are required or may be given pursuant to the terms of this Agreement shall be in writing and shall be deemed to have been duly given (a) on the date of delivery if personally delivered by hand or (b) two days after transmitted if sent by e-mail to the appropriate contact of record; or (c) in the case of notices not specific to a Customer account, when posted to the Company website; or (d) upon the third day after such notice is (i) deposited in the United States mail, if mailed by registered or certified mail, postage prepaid, return receipt requested, (ii) sent by a nationally recognized overnight express courier, or (iii) by facsimile upon written confirmation. Customer is responsible for providing a current mailing address, contact phone, e-mail and facsimile number (if applicable) to Company throughout the term of service. If to Company notices should be sent to:

Address: 412 S Union Ave, Newport, WA 99156

Attn: Customer Service

Email: support@mifiber.net

Telephone No.: (208) 437-4544

  1. Changes to this Agreement. Company may change the terms and conditions of this Agreement from time to time. Changes to this Agreement supersede all prior Agreements published to the Company website not otherwise negotiated and mutually executed by the Parties.  Notices are considered given and effective on the date posted on the Company website, or the date Company notifies Customer of changes through any of the following: email, postcard, letter, recorded announcement, message on Customer’s bill, an insert in Customer’s bill, or a call to Customer’s telephone number, whichever occurs first. Customer’s continued use of, or payment for Services for 30 days after notice that any such changes have occurred, including changes in prices, taxes and other surcharges, and/or the terms of this Agreement or any other policy that Company maintains, shall be considered an acceptance of such changes by Customer.
  2. Assignment. Customer shall not assign, pledge, transfer or otherwise convey all or any part of the rights and privileges granted by this Agreement in any manner without prior written consent of Company, which consent it will not unreasonably withhold. Any transfer of this Agreement by merger, consolidation or liquidation of Customer shall constitute an assignment for purposes of this Section. 
  3. Relationship of Parties. In the performance of its responsibilities hereunder, Customer and Company are, and at all times shall be independent contractors. Neither Customer or Company shall have any power or authority to bind the other Party or to assume or create any obligation or responsibility, express or implied, on behalf or in the name of the other Party, except as expressly authorized under this Agreement, or as expressly authorized in writing by the other Party. 
  4. Severability. If any of the terms or conditions in this agreement are duly found to be invalid or unenforceable by a court or government body of competent jurisdiction, the subject terms shall be construed and interpreted as necessary to reflect the intent of the Parties. All other terms and conditions of this agreement shall remain in full force and effect.
  5. Entire Agreement. This Agreement, and any addendums, attachments, exhibits, Orders and other documents created or issued by Company for the provision of Services are incorporated herein and constitute the entire agreement between the Parties with respect to its subject matter and supersede all other representations, understandings or agreements that are not expressed herein, whether oral, written or otherwise. Except as otherwise set forth in this Agreement, no amendment to this Agreement shall be valid unless made in writing and signed by both parties.